taka999's Privacy Policy

taka999 makes its users' privacy a top priority. This privacy policy explains what information is collected when you use our platform, how that information is processed, under what circumstances it may be shared with third parties, and what measures we take to protect your data.

By creating an account or starting to use our services on our platform, you agree to this privacy policy. Our Terms and Conditions also apply to your account and work alongside this policy.

1.1 Registration and Identity Information

When you create an account on taka999, we collect the following information from you:

• Full name and date of birth
• Active mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details (during identity verification)
• Address and country of residence

1.2 Financial Transaction Information

During deposits and withdrawals, we maintain records of financial transactions. This includes the payment method type (bKash, Nagad, Rocket, bank transfer), transaction amount, date and time, and transaction reference number. We do not store your full payment card or account number — only the necessary reference information is kept.

1.3 Technical and Usage Information

When you use our platform, some technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Page visit history, session duration, and click patterns
• Cookie and local storage data
• Referral source (where you came from before visiting the site)

1.4 Gaming Activity Information

Your betting history, win/loss records, bonus usage details, and game preferences are stored. This information is used to ensure your account's security and to provide responsible gaming support.

taka999 uses collected information for the following purposes:

1. Account management: To complete registration, identity verification, login security, and password recovery.
2. Transaction processing: To accurately process deposits and withdrawals and to resolve financial disputes.
3. Customer support: To respond to your issues or inquiries and provide the necessary assistance.
4. Security and fraud prevention: To detect unusual activity, keep accounts secure, and stop fraudulent behaviour.
5. Regulatory compliance: To meet legal obligations related to identity verification and financial record-keeping.
6. Platform improvement: To analyse user experience and improve the quality of our services.
7. Communications: To send important updates, security notifications, and account-related information.

taka999 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain specific situations as a normal part of operating the service:

3.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure management. These partners receive only the information needed for their designated tasks and are contractually bound to keep it confidential.

3.2 Game and Technology Providers

Our platform includes content from various game developers including Pragmatic Play, PG Soft, JILI, and Evolution. These software providers may receive relevant applicable information, but they are also subject to strict confidentiality terms.

3.3 Legal Obligations

We may be legally required to disclose information if required by a legal order from a competent authority or a court directive. In such cases, we provide only the specific information requested.

taka999 uses cookies and similar technologies that help improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, manage security tokens, and ensure the platform's basic functions.
• Functional cookies: Remember your language preference, display settings, and personalised experience.
• Analytical cookies: Used to analyse page visits and user behaviour to improve the service.

4.2 Cookie Control

You can delete cookies or stop accepting new ones through your browser settings. Keep in mind that disabling essential cookies may cause some important features, including login and payments, to stop working properly.

To keep your information secure, taka999 applies both technical and organisational security measures:

• All data transmission is encrypted using SSL (Secure Socket Layer) technology.
• Passwords and sensitive information are stored using industry-standard hashing algorithms.
• OTP verification is used to control access to accounts.
• Suspicious login attempts are automatically detected and blocked.
• Access to data is restricted to authorised staff only.
• Regular security audits and system updates.

We retain your personal information for as long as your account is active. Even after an account is closed or deactivated, financial records and identity verification information may be kept for a set period to meet legal and regulatory requirements. Technical logs and analytical data are generally kept for a shorter period and then deleted.

As a taka999 user, you have certain rights regarding your personal information:

7.1 Right to View and Correct Information

You can log in to your account at any time to view your stored personal information. You can send a request to our customer support team to correct any inaccurate or incomplete information.

7.2 Request to Delete Information

You may request to close your account and delete your information. However, please note that financial transaction records and identity verification information may need to be retained for a set period due to legal obligations.

7.3 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional messages or newsletters, you can unsubscribe at any time. You cannot opt out of essential account notifications as they are sent for your security.

taka999 is for persons aged 21 and above (21+) only. We do not knowingly collect any information from minors. Age verification is in place during the registration process and suspicious accounts are cancelled immediately.

Our Responsible Gaming Guidelines cover various aspects of responsible gaming in detail, including the protection of minors.

taka999 reserves the right to update this privacy policy when needed. If any significant changes are made, we will notify you via your registered email or on the platform, and the update date at the top of this page will change.

Continuing to use the platform after changes means you agree to the updated policy. You can read our About Us page to learn about all our policies and terms of use.

If you have any questions, feedback, or requests regarding your information related to this privacy policy, please contact our customer support team: